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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jim Zwygart

December 4, 2024

5  out of  5
rating by Jim Zwygart
"It has been a great pleasure doing business with Joe!! I’ve been a client of his for about 5 years and whenever I’ve had a problem either him or one of his employees have taken care of my issues."
We responded:
"We're thankful for your feedback! It's our pleasure to assist you with your insurance needs. If there i anything else we can do to help, please let us know."
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Delmy Orellana

November 21, 2024

5  out of  5
rating by Delmy Orellana
"Joe Gutierrez provided really good information to my mom. He explained all the insurance plans available, and helped her choose the one that fit her budget. He took the time to answer all of her questions, ensuring she fully understood her options. If you're looking for an insurance agent who genuinely cares and goes above and beyond, Joe is the person to call. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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journey james

November 13, 2024

4  out of  5
rating by journey james
"Super sweet, helped me get better price as well"
We responded:
"Journey thank you for stopping by and visiting. Let us know what we can do to help you better in the future. "
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Susan Brookshire

November 8, 2024

5  out of  5
rating by Susan Brookshire
"Audrey at my agent's office was very kind and helpful during recent auto claim. Appreciated all the extra calls she did on my behalf. She definitely went above and beyond her regular duties. Thank you so much."
We responded:
"Susan thank you for stopping by the office. We understand dealing with claims can sometimes be a bit difficult. If you need any further assistance with your auto claim please give us a call at 785 272-2700."
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Amanda Powers

October 18, 2024

5  out of  5
rating by Amanda Powers
"Patti kirk is the best customer relations representative ❤️"
We responded:
"Thanks Amanda for the very positive insight. Patti is great to work with here in the office. Any questions give us a call 785 272-2700. "
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LeighLee Crippen

October 17, 2024

5  out of  5
rating by LeighLee Crippen
"had a question about insurance and Audrey at the front desk was very helpful!"
We responded:
"Thank you for taking time to give us your thoughts. I will pass this on to Audrey."
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Salvador Gomez

October 14, 2024

5  out of  5
rating by Salvador Gomez
"During the time that I have needed assistance for insurance purposes. Patricia Kirk has always been courteous, helpful, knowledgeable. She is very professional I do recommend her assistance to all my friends. Thank you Patricia!!"
We responded:
"Salvador thank you for the review. Any further questions give our office a call 785 272-2700."
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Shanna Chavez

September 30, 2024

5  out of  5
rating by Shanna Chavez
"I spent some time this morning going over my policies and possible changes that I needed to make. Joe was so helpful and took the time to look at lots of different options for me and my family. I’ve been with St Farm since 1994 when I started driving and have had Joe as my agent for the past 22 years. I can’t imagine changing!"
We responded:
"Thank you Shanna for taking the time out of your day to meet and review your coverages."
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mike mcgugin

May 10, 2024

5  out of  5
rating by mike mcgugin
"Joe went above and beyond addressing my recent problem. The problem was fixed and completed in record time because of him. Joe and his staff are great to work with."
We responded:
"Mike thanks for allowing us to work with you. We are glad this went smoothly."
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James Chavez

April 8, 2024

5  out of  5
rating by James Chavez
"It was a great experience finding out how much we saved, Thanks to our new agent, Thanks Joe!"
We responded:
"Mr. Chavez thank you for taking the time to review your coverages with our office. We appreciate your business and look forward to servicing you in the future."
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Anna Chavez

April 3, 2024

5  out of  5
rating by Anna Chavez
"Joe is extremely knowledgeable about what insurance would be best to suit our needs and is saving us money on what we will now be paying in premiums. He took as much time as we needed to understand what he was explaining to us. I would DEFINITELY recommend Joe for your insurance needs!"
We responded:
"Anna thank you for taking the time to review and discuss all of your needs with me. Finding a good fit is always important to gaining a good understanding of what fits you best."
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Christopher Gomez

March 23, 2024

5  out of  5
rating by Christopher Gomez
"He is an incredible agent. This is what service is about. Stop in or calling and find out what your rates are best in the business."
We responded:
"Thank you Chris. Our office appreciates your feedback. If you have any questions, please feel free to contact our office 785 272-2700 or send me an email at joe.gutierrez.jh2x@statefarm.com."
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Christina Cabello

March 8, 2024

5  out of  5
rating by Christina Cabello
"Joe Gutierrez has been our agent for over 20 yrs! He has always treated us like family. No matter what we need he has always helped us! Thank you Joe for treating us good all these years!"
We responded:
"Christina thank you for working with our agency over the years. Amazaing how fast time goes. "
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Greg Esquivel

March 3, 2024

5  out of  5
rating by Greg Esquivel
"Great communication and service!!!"
We responded:
"Greg thank you for taking time out of your busy schedule to discuss options available for you regarding your insurance."
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Lynette

March 1, 2024

5  out of  5
rating by Lynette
"When purchasing a new car, updating insurance coverage is a must. Joe had the new paperwork to me within minutes!"
We responded:
"Lynette thank you for working with our office for your Insurance needs. Also, thank you for taking time out of your day to provide a review."
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MissStormes

February 2, 2024

5  out of  5
rating by MissStormes
"After having been with another insurance carrier for many years, I switched to Joe Gutierrez and have had a positive experience with him and his staff. The rates are great and the customer service that they provide is insurmountable. They are always prompt and provide thorough answers to my questions."
We responded:
"Thank you for the kind words. We attempt to work with all customers in a diligent manner. Customer service is very important to me and I'm glad to hear my team is hearing my message."
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kevin garner

December 4, 2023

5  out of  5
rating by kevin garner
"Joe is very hands on and wants to make sure his customer is taken care of. I have dealt with Joe for years and would highly recommend his company, staff and above all his service. Thanks for everything Joe"
We responded:
"Thank you Kevin for the review. We value your opinion and I will review this with our team. Have a great week. "
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Nanci Ceja

December 4, 2023

5  out of  5
rating by Nanci Ceja
"Tried to transfer my out of state policy to the agency given and while the process took longer than what I would’ve expected once I was able to speak with Patty everything went fairly quickly. Staff seemed professional and helpful. Very knowledgeable and friendly!"
We responded:
"Nanci thank you for taking the time to provide a review. We appreciate the feedback on the transfer and will work with our corporate partners to help expedite. Sincerely, Joe"
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justin esquivel

October 24, 2023

5  out of  5
rating by justin esquivel
"Great service"
We responded:
"Justin thank you for working with our office."
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dolly girl Erdmann

August 11, 2023

5  out of  5
rating by dolly girl Erdmann
"This insurance agency has been the best, great people and always helpful"
We responded:
"Thank you for the positive review. Sincerely, Joe"
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Leticia Mitchell

July 13, 2023

5  out of  5
rating by Leticia Mitchell
"The people at State Farm are polite. Professionally courteous and have done a excellent job in customer care. I'm thankful for the help that was provide it. I recommend State Farm to people looking for insurance."
We responded:
"Leticia Thank you for taking the time to add a review for our agency and State Farm. We appreciate your kind words. Sincerely, Joe Gutierrez Agent"
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Brenda Sweezey

December 8, 2022

5  out of  5
rating by Brenda Sweezey
"PATTI & AGENT JOE ARE THE VERY BEST!!! They are both so FRIENDLY, so KNOWLEGABLE & always so quick to get us what we need!!! Thank You Patti & Agent Joe 😊"
We responded:
"Thanks for taking the time to give us a review."
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Duane Marsh

December 1, 2022

5  out of  5
rating by Duane Marsh
"Patty was gr8 told her what I was there for and she got me taken care of and got me the exact plan I wanted. Thank You soo much."
We responded:
"Thank you, Duane for working with our office. Any questions give our office a call 785 272-2700. Sincerely, Joe"
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Christa Fuller

June 9, 2022

5  out of  5
rating by Christa Fuller
"State Farm has a great group of staff, my favorite being Patti as she was so very helpful in getting information to me in a timely manner! Joe is awesome! I highly recommend their services."
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Rebecca Bright

June 7, 2022

5  out of  5
rating by Rebecca Bright
"The staff was super friendly and helpful when I needed to relocate to another state. They went out of their way to make sure I had the appropriate coverage and stayed in touch through the whole process. Such great customer service!"